In this 5-part Patient Rights course, learn the regulatory requirements for CMS and TJC accreditation, common noncompliance areas, proven solutions, tips for tracing your own process.

Judy Courtemanche Instructor

Hi, I’m Judy Courtemanche, Founder & former President of Courtemanche & Associates

I have served healthcare for more than 4 decades as an administrator and nurse. I have worked in many healthcare settings and served in leadership, managerial, educational and nursing roles. I have worked in accreditation as a field surveyor, team leader and faculty for The Joint Commission. In addition, I have also served healthcare organizations and systems as a regulatory consultant and educator for over 25 years, troubleshooting and assisting physicians, leaders and staff to successfully overcome regulatory challenges through understanding, education and creative solutions for difficult issues.

Innovative Coaching Session: 1:1 With Our Accomplished Consultants
Innovative Coaching Session: 1:1 With Our Accomplished Consultants

To learn more about this topic schedule time with one of our subject experts. Sometimes those lingering questions and thoughts about how this applies in any situation can keep us awake at night. During this one hour session you will be able to ask detailed questions to gain in-depth knowledge, thoughts about specific concerns, and practical applications for your organization.

Leader Engagement to reduce harm
Leader Engagement to Reduce Harm

Lack of engagements for leaders, staff and physicians affects patient safety and professional well-being. This advanced course provides solutions to enhance leadership engagement for organizational success.

TJC Survey Process
TJC 101 Survey Process

Ace The Joint Commission (TJC) Accreditation Survey Process for healthcare settings with this foundations course and know what to expect when an unannounced survey occurs.