Enroll in this course to exceed CMS and TJC hospital requirements for the physical environment to enhance patient safety and survey success.

James Ballad, EOC Specialist

Hi, I’m James Ballad, An Environment of Care Specialist

James Ballard, MBA, CPHQ, CPPS, HACP, is a Healthcare Consultant with over 30 years of experience responsible for assessing healthcare organizations’ readiness for licensing, accreditation and regulatory compliance. James provides support to organizations in the areas of Life Safety Code® compliance, Environment of Care, Emergency Management, Quality, Performance Improvement, Patient Safety and Clinical Care requirements. He has expertise in The Joint Commission (TJC) accreditation, Centers for Medicare and Medicaid Services (CMS) requirements as a former Federal Surveyor. He has served as faculty and speaker for Risk Assessment, Medication Management, Patient Safety, and other regulatory compliance issues. In addition, he assists organizations with post-survey activities, education and follow-up, patient safety strategies, and quality improvement initiatives.

Mr. Ballard has worked in a variety of healthcare positions and his experiences range from Surgical Technologist, EMT, Combat Medicine to a Federally Certified Healthcare Surveyor (Hospital, Critical Access, Transplant, Ambulatory Survey Centers and Long-Term Care), to Director positions over Compliance, Quality, Infection Prevention, Safety, Risk Management, Employee Health, and Emergency Preparedness. Mr. Ballard was the main creator of the CMS Focused Quality Assessment and Performance Improvement (FQAPI) Survey process and tool for Transplant programs in Hospitals.


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Innovative Coaching Session: 1:1 With Our Accomplished Consultants

Innovative Coaching Session: 1:1 With Our Accomplished Consultants

To learn more about this topic schedule time with one of our subject experts. Sometimes those lingering questions and thoughts about how this applies in any situation can keep us awake at night. During this one hour session you will be able to ask detailed questions to gain in-depth knowledge, thoughts about specific concerns, and practical applications for your organization.

Learn more about safety in the environment during pandemics.

Managing the Environment During the COVID-19 Crisis

The care of the environment is critical during the COVID 19 Pandemic.

For more information on regulatory requirements, choose this offering.

EOC Rounding Quick Tips

Enhance your EOC Rounding Process with these smart tips.

Enroll in this course to go beyond the basics and learn solutions for planning, implementation, roles and responsibilities, performance improvement and reporting success.