This month we are providing you some simple tools related to the management of Breast Milk. So often when we are conducting mock surveys at our client organizations, we encounter issues with the management of Breast Milk. Whether the issue is related to storage, labeling or management of the product by the patient, they can all be tracked back to two issues; staff reliance on memory and/or unsubstantiated competency of the skills needed to manage Breast Milk.

We are also providing two CDC published posters that can be posted for staff reference along with the Courtemanche & Associates Breast Milk Management Competency Tool.  The posters should be placed in convenient locations such as on or near the Breast Milk storage refrigerator and potentially in each patient room so that the staff and patients can review the safety steps that should be taken when handling breast milk.

Course Curriculum

  C_APPS Breast Milk Management
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Preventing Suicide


Preventing Suicide is a six part series that provides the regulatory background for Suicide Prevention, addresses environmental risks creating unsafe patient settings, speaks to individual risk factors, protective factors and measures to enhance safety planning in care.


Suicide Risk


TJC has an intense focus on suicide and recently announced revisions to NPSG 15, which will be effective July 2019. January’s focus of C_APPS is on Suicide. The documents provided will assist with staff preparation and increased patient safety. This month’s documents include a Suicide policy, a Suicide tracer, Suicide education for General & Non-clinical staff and an ED Environmental/Room checklist.



TJC & CMS Annual Update 2021


As Covid-19 rages throughout the country , TJC and CMS are working to modify survey procedures and regulations to assure patient and staff safety.

In this presentation, acquire information about new survey procedures, changes in regulatory requirements and challenging expectations. Learn about the most frequent scoring areas and approaches that may help you achieve compliance.